RETAIL SALES: Big Dog Fitness Factory is family owned and operated.We strive to bring our customers quality services for all there weight lifting and fitness equipment needs. Customer service is our #1 priority. We go to great lengths to assure your experiance with us is care free.We purchase from many sources.We inspect each piece and spend countless hours negotiating with our suppliers to bring the best to you. It is for that reason our inventory is constintly changing and we never know what we may have from week to week.Most times we only have 1 of each item you see on our website and for these reasons we will show you below how we can continue to improve our inventory and your customer expieriance with us.
SERVICE: We use only certified service techs highly trained with all thenleading brands and servicing fortune 500 companies.Certified in Life Fitness,Freemotion,Star Trac,Cybex and the list goes on.
ASSEMBLY: OUR ASSEMBLY DEPARTMENT WILL ASSEMBLE ONE PIECE OR MULTIPLE PIECES WITH YEARS OF EXPERIANCE AND COMPLETELY CERTIFIED WITH ALL NATIONAL BRANDS.
MOVING & RELOCATING : IF IT IS MOVING ONE PIECE OR A WHOLE GYM OUR EXPERIANCE MOVERS ONLY MOVE CARDIO & STRENGTH EQUIPMENT SO REST ASSURE YOUR EQUIPMENT WILL BE HANDLED CORRECTLY.DON'T SPEND THOUSAND FOR EXPENSIVE EQUIPMENT THEN CALL A HOUSEHOLD MOVER WHO IS UNTRAINED AT DISASSEMBLE AND REASSEMBLING OF YOUR EQUIPMENT.CALL THE PRO'S AT BIG DOG FITNESS FACTORY.
ONSITE/OFFSITE UPHOLSTERY REPAIR: WE COME TO YOU OR WE PICK UP AND BRING BACK TO INSTALL. WHEN APPEARANCE MATTERS CALL THE "BIG DOG" FOR ALL YOUR UPHOLSTERY NEEDS.NO JOB TO BIG OR TO SMALL. ONE RIPPED SEAT,WE GOT IT.10 RIPPED SEATS WE GOT YA COVERED.
RECIEVE COUPONS***SALES UPDATES***WEEKLY NEWLETTER***JOIN OUR EMAIL CLUB TODAY
JOIN OUR EXCLUSIVE EMAIL CLUB BY USING OUR CONTACT FORM ABOVE. PUT "EXCLUSIVE" IN THE SUBJECT LINE TO RECIEVE SPECIAL DISCOUNTS AND UPCOMING SALE DATES BEFORE THE PUBLIC.
PACKAGE DEALS AVAILABLE ON 3 PIECES AND OVER. CALL 214-966-4075 FOR PRICING
BUY BACK PROGRAM: We will buy back your equipment after 60 days of purchasing it for 40% of your purchase price.Just bring your reciept and the the equipment in the same condition as we sold it to you for and take advantage of the buy back policy.
WISH LIST: Here is a program our customers love and continuisly ask for. It ia called our "wish list" program. If we don't have what your looking for go to our contact page and email us a list of equipment you are looking for. we get request to purchase equipment daily and put a priority on our wish list clients.There is no obligation to you to purchase the equipment at all but we wouldmlove to help you find what you are looking for.
PAYMENT OPTIONS: We accept cash or Paypal. We also offer 6 months financing at zero percent interest through Paypal.Paypal offers a 6 months financing option and will check your credit for free.if you are eligable take up to 6 months to pay at any amount when you want.As long as you pay in the 6 month period you will be charged zero iterest. The financing program is call Bill me Later and exclusivley through paypal.
ELECTRONIC INVOICING AND PAYMENT TERMS ACCEPTABLE ON A CASE BY CASE BASIS.
PURCHASING & HOLDING EQUIPMENT: Most of our equipment we only have one of so to make it fair for everyone we can not hold any pieces of equipment until it is paid for in full. After you pay for the equipment you purchased we can hold up to 7 days for you to pick it up. After the 7 rd day there will be a $10.00 per day per piece storage charge.
REMOVAL: IF EQUIPMENT IS NOT REMOVED IN 30 DAYS YOU WILL BE REFUNDED MINUS A 20% RESTOCKING FEE.
RETURN POLICY: ALL SALES ARE FINAL.
ALL OF THESE POLICIES AND PROCEDURES WERE CREATED FOR YOU,TO MAKE YOUR EXPERIANCE WITH US BETTER.
PLEASE CONTACT US @ 214-966-4075 WITH ANY QUESTIONS.WE ARE AVAILABLE 7 DAYS A WEEK.